Printer not working? Get expert help online.
Our support specialists fix printer setup, connection and error problems remotely, through a secure session that you start and control.
- ✔ Quote before any work
- ✔ You control the session
- ✔ Windows & Mac support
- ✔ Open 7 days a week
Start a support request
Online support · 8:00 AM – 8:00 PM ET, 7 days
+1 (785)301-0085Online Printer Support Services
Choose the issue closest to yours and we will take it from there.
Setup & Installation
New printer setup, connecting to your computer, and getting your first test page.
Get help →Drivers & Software
Missing, outdated or corrupted drivers and printer software problems.
Get help →Wi-Fi & Network Printing
Connect your printer to your router and share it across your devices.
Get help →Printer Offline
Printer shows offline, stuck print queue, or not responding to jobs.
Get help →Errors & Print Quality
Error messages, blank pages, streaks and settings that affect output.
Get help →Scanner & Copier
Scan to computer or email, and software setup for all-in-one printers.
Get help →Mobile & Cloud Printing
Print from your phone or tablet, AirPrint and cloud print setup.
Get help →Small Business Setup
Shared office printers, multiple computers and network configuration.
Get help →Online support covers software, settings and connection issues. If the problem turns out to be a hardware fault, we will tell you honestly and explain your options.
How It Works
From your first call to a working printer, in four clear steps.
Call us
Share your printer brand, model and what is going wrong.
Get a clear quote
We explain the fix and the cost before any work starts.
Secure online session
If you approve, you start a remote session and we fix the issue while you watch.
Tested & confirmed
We print a test page with you and make sure everything works.
Your Privacy & Security Come First
Remote support should feel safe. Here is how we work.
You stay in control
Sessions start only when you allow them, and you can end a session at any moment.
No password requests
We never ask for your bank, card or email passwords to fix a printer.
Transparent pricing
You hear the price before work begins, and pay only after you agree.
Printer Brands We Support
Support for most popular printer makes and models.
Printer Care is an independent, third-party support provider. We are not affiliated with, endorsed by or authorized by any printer manufacturer. Brand names are used only to identify the printers we support.
Support Hours & Coverage
Our service is fully online, so there is no waiting for a visit. Hours below are shown in our local time.
Frequently Asked Questions
Quick answers before you call.
How does online printer support work?
You call us, we explain the issue and the cost, and if you agree, you start a secure remote session. We fix the problem on your computer while you watch.
Is remote support safe?
Yes, when you stay in control. You start the session, you can see everything we do, and you can end it at any time. We never ask for bank or account passwords.
How much does it cost?
We give you a quote before any work begins. You only pay if you agree to it.
Can you fix a broken printer online?
We can fix software, driver, settings and connection issues. If your printer has a hardware fault, we will tell you honestly and explain your options.
What should I have ready when I call?
Your printer brand and model, your computer nearby with internet access, and a short description of the problem.
Ready to get your printer working again?
One call is all it takes to get started.
📞 Call +1 (785)301-0085